Minutes: Renewal Project Review

更新案件の会議メモ。決定事項、懸念、担当者が整理されている。

Meeting Minutes: Renewal Project Review Date: May 4 Attendees: Sales, Product, Customer Success The team reviewed the renewal proposal for Eastline Retail. Sales reported that the client is generally satisfied with the current service, but they want clearer reporting and a shorter response time during peak seasons. Product confirmed that the new dashboard can cover most reporting requests, although the export function will not be ready until late June. The main concern is pricing. Eastline expects a discount because their transaction volume dropped in Q1. After discussion, the team agreed not to reduce the base fee. Instead, Customer Success will offer two free training sessions and a three-month dashboard trial. Action items: Mika will update the proposal by Wednesday. Ren will prepare dashboard screenshots. Customer Success will draft a short explanation of the training plan.

重要表現と解説

この記事で押さえたい表現。タップで単語帳に追加でき、復習時に出てきます。

generally satisfied with the current service語彙
現在のサービスに概ね満足している
generally は『細かい不満はあるが全体として』という含みを出せる。
will not be ready until late June文法
6月下旬まで準備できない
not ... until は『その時までは無理』を強調する構文。
not to reduce the base fee. Instead表現
基本料金は下げない。その代わりに
値引きせず代替案を出す時の実務的な流れ。