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Policy: Refunds for Online Courses

オンライン講座の返金規約。条件、期限、例外を明確に伝える。

Refund Policy for Online Courses Customers may request a full refund within seven days of purchase if they have watched less than 20 percent of the course. Refund requests must be submitted through the account page, not by direct email to instructors. After seven days, refunds are only available when there is a technical issue that prevents access to the course and our support team cannot resolve it within three business days. A change in schedule, workload, or personal preference is not considered a technical issue. Bundle purchases are refunded as a bundle. Individual courses inside a discounted bundle cannot be refunded separately. Once a refund is approved, access to the course materials will end immediately.

重要表現と解説

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  • may request a full refund文法

    全額返金を申請できます

    may は規約文で『許可されている』を表すフォーマルな助動詞。

  • prevents access to the courseコロケーション

    講座へのアクセスを妨げる

    prevent A from B の from が省略された実務的な名詞句。

  • is not considered a technical issue表現

    技術的問題とは見なされません

    規約・判断基準でよく使う受動態。

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